Returns
Returns
Information for online purchases of original Arcos artworks.
EU purchases
14-day return right
If you are an EU consumer and EU consumer law applies to your online purchase, you have 14 days from the day you receive the artwork to tell Arcos that you want to cancel the purchase.
After notifying Arcos, return the artwork within 14 days, securely packed. You are responsible for the direct cost of return shipping unless applicable law requires otherwise.
For damaged, incorrect or non-conforming deliveries, contact Arcos directly. Mandatory consumer rights remain unaffected.
Online purchase
Cancel an online purchase
Use this form if you are exercising a statutory right to cancel an eligible online purchase.